How it works

From "I can't remember anything" to a complete, priced inventory.

Your insurer wants a list of everything you owned — description, age, condition, value. After a loss, that feels impossible. Recount breaks it into four manageable steps you do at your own pace.

Step 1 — Feed it your photos

Upload any pre-loss photos of your home: holiday pictures, party videos' screenshots, real-estate listing photos, anything. You're not looking for pictures of your stuff — you're looking for pictures with your stuff in the background. The AI scans every image and pulls out each visible item: the TV on the wall, the mixer on the counter, the coats on the hooks behind the birthday cake.

Most people are surprised: a dozen ordinary photos typically yield 50–150 items before you've typed a word.

Step 2 — Take the guided memory walk

Then the interview starts. Recount walks you through your home room by room, the way memory actually works — spatially. "Stand at your front door. What do you see?" It asks about the big furniture, then the walls, then what sat on every surface, then — where the real value hides — inside every drawer, cabinet, and closet, one at a time.

It uses what it learned from your photos ("I saw a soundbar under your TV — was there a game console with it?") and asks the questions that jog what you'd never list on your own: what came out at Thanksgiving, what's in the garage totes, what you wore last winter.

Sessions autosave. Stop anytime, come back days later — memory returns in waves, and the app is built for that.

Step 3 — Price everything, transparently

One click prices your inventory: current replacement cost for each item, a typical useful life, and the resulting depreciation and actual cash value — the same structure adjusters use. Every number is an editable estimate. You review each one and have the final say, because it's your inventory.

Step 4 — Export and submit it yourself

Download a clean, itemized spreadsheet organized by room with quantities, ages, conditions, replacement cost, depreciation, and ACV totals — the format claims departments work with every day. You submit it to your insurer yourself, on your timeline. See a sample export here.

What we never do: talk to your insurance company, tell you what to accept, or take a percentage of your settlement. Recount documents; every decision about your claim stays yours.

Start your inventory — $199